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Innovative Machine, Inc. Privacy Policy

Effective Date: 04/02/2026

Innovative Machine, Inc. (“we,” “our,” or “us”) operates the website https://imisolutions.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information.


1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Any information submitted through contact forms

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Device information

This data is collected through cookies and similar technologies.


2. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Respond to inquiries
  • Provide customer support
  • Improve our website and services
  • Analyze website performance

 3. Cookies and Tracking Technologies

We use cookies to enhance your experience.  Types of cookies we use:

  • Necessary cookies – required for website functionality (e.g., shopping cart, security)
  • Analytics cookies – used to understand how visitors interact with our site

Analytics cookies are only used with your consent.  You can manage your cookie preferences at any time using our cookie consent banner.


4. Third-Party Services

We use third-party services that may collect information:

  • Google Analytics
    We use Google Analytics to understand how visitors use our website.
    This data is anonymized where possible and only collected with your consent.
  • Stripe (Payments)
    We use Stripe to securely process payments.
    Stripe may collect payment and billing information according to its own privacy policy.
  • Google reCAPTCHA
    We use Google reCAPTCHA to protect our site from spam and abuse.
    This service may collect information such as IP address and user behavior.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers (e.g., payment processors, analytics tools)
  • Legal authorities if required by law

 6. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request deletion of your data
  • Opt out of certain data processing

To make a request, contact us using the information below.


7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

These measures include:

  • Secure website hosting environments
  • Use of HTTPS encryption to protect data transmitted between your browser and our website
  • Regular software updates and security patches
  • Limited access to personal information to authorized personnel only

Payment information is processed securely by third-party payment providers (such as Stripe), and we do not store full credit card details on our servers.

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.


8. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.


9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Innovative Machine, Inc.
6115 NW 123rd PL, Gainesville, FL 32653
support@imisolutions.com
(386) 418-8880


 

Copyright © 2026 Innovative Machine, Inc..

6115 N. W. 123rd Place
Gainesville, FL 32653

386.418.8880 :TEL
386.418.4221 :FAX

Happy Thanksgiving

Dear Valued Customers,

As Thanksgiving approaches, all of us at Innovative Machine, Inc, want to thank you for your continued partnership and support.

We hope you enjoy a wonderful holiday with family and friends.

Please note that our offices will be closed on Thursday, November 27, 2025, and Friday, November 28, 2025.

During these two days, orders will not be processed or shipped.

Order fulfillment will resume on Monday, December 1, 2025, at 8:00 AM EST.

If you have any questions or need assistance before the holiday, please reach out to your Innovative Machine sales specialist or distribution representative.

Wishing you and your loved ones a safe and Happy Thanksgiving!

Warm regards,
The Innovative Machine, Inc Team

6115 N. W. 123rd Place
Gainesville, FL 32653

386.418.8880 :TEL
386.418.4221 :FAX

Happy Holidays

Dear Valued Customers,

The entire Innovative Machine, Inc team would like to wish you a joyful Christmas season and to thank you for your continued partnership.

Please note that our offices will be closed on Thursday, December 25, 2025, and Friday, December 26, 2025.

During these two days, orders will not be processed or shipped.

Order fulfillment will resume on Monday, December 29, 2025, at 8:00 AM EST.

If you need assistance before the holiday break, please connect with your Innovative Machine sales specialist or distribution representative.

Wishing you and your families peace, joy, and a wonderful holiday celebration!

Warm holiday wishes,
The Innovative Machine, Inc Team

6115 N. W. 123rd Place
Gainesville, FL 32653

386.418.8880 :TEL
386.418.4221 :FAX

Happy Holidays

Dear Valued Customers,

As we prepare to ring in the New Year, we appreciate your support and look forward to accomplishing even more together in the year ahead.

Our offices will be closed from Wednesday, December 31, 2025, through Friday, January 2, 2026.

During this time, orders will not be processed or shipped.

Order fulfillment will resume on Monday, January 5, 2026, at 8:00 AM EST.

If you have any urgent needs before the break, please contact your Innovative Machine representative.

Happy New Year from all of us!

Happy New Year,
The Innovative Machine, Inc Team

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